Neon Soft

NEON- VoIP Billing / Rate Manager

Neon Soft is the leading developer and integrator of high quality Retail Telecom Billing software. We are an engineering company that takes care of your Billing needs and allows you to concentrate on success of your business.

Our objective is development and provisioning of high-performance Billing software for small, medium and large telecom businesses. We focus on entering into a strong and long-standing business relationships with new and existing companies on the telecommunication market to provide stable and cost-effective billing and management solutions.

Invoicing
– Generate automatic and manual invoicing based on account usage, subscriptions and for any physical good or service for post-paid accounts.

Customized Invoice Templates
– Create customized invoice templates with our easy to use template designer.

Integration with Payment Providers
– Authorize.NET, Paypal, Stripe, Stripe ACH, Fidelity Pay and a lot more

Statement of Accounts
– Maintaining a running balance due from account detailing all in and out invoices.

Tax management and Multi Currency Features
– Taxes management, support for multi currencies and international companies, invoice reminders for due and unpaid invoices.

Other Features
– 100% web-based platform
– More Telco Billing convenience and flexibility
– Automated, CDR collection
– Support for multiple switches and multiple users

NEON- Integrated with Sippy SoftSwitch

NEON is integrated with Sippy SoftSwitch and offers a complete billing solution that can increase your productivity. Sippy SoftSwitch delivers a complete network management solution for VoIP carriers on a single platform.

NEON offers stable, secure and well-tested solution for all users of Sippy. Complete hosted platform helping and streamlining billing, charging, sales, and support and monitoring processes. Additionally provides detail analytical data which will help you to prevent fraud so you can better manage your customers and vendors. 

NEON Features

• Centralized Billing Solution
• Automated CDR Processing
• CDR Re-Rating
• Dispute Management
• Real-Time Monitoring
• Alerts and Email Notifications
• Account Statement
• Credit Control

Get to Know More About Please Visit: Billing for Sippy

NEON-Rate Sheet Processing for UK VoIP Providers

Rate sheet is a rate list provided by different vendors from different countries, which are using different VoIP soft switches to manage their VoIP traffic. They all can have different rate sheet formats according to their business needs. Vendors then take that rate sheet and process it for Least Cost Routing (LCR) and select the suitable vendor according to rates. After applying margin, they then send those rate sheets to their customers or vendors.

Rate Sheets Processing:

There are many columns in these rate sheets which are not useful and very time consuming when comes to sorting them out according to your needs, every time you process rate sheets. It also makes it difficult for the vendors to generate LCRs thus taking numerous man-hours if one tries to do it manually.

Rate Sheet Processing with NEON:

There are many tools available in the market to do this job for you but NEON; a complete telecom process management solution, is a feature-rich system to full-fill all your telecom needs.

Rate Management module in NEON, cannot only process the BT or any other rate sheets for you but, there are other features like Rate Comparison Tools, with which you can compare different rates provided by different vendor’s side-by-side and generate LCR for different scenarios.

Our Customers Processing Rate Sheets:

• BT Rate Sheets
• Gamma Rate Sheets
• Orange Rate Sheets
• O2 Rate Sheets
• Magrathea Rate Sheets
• Virgin Rate Sheets
• Vonage Rate Sheets
• SimWood Rate Sheets
• DialPad Rate Sheets
• Citrix Rate Sheets
• Fonality Rate Sheets
• Pioneer Rate Sheets
• Focus Group Rate Sheets
• MITEL Rate Sheets

NEON Software Automatically Prepare a Rate Table for Your Customers

NEON Complete Telecom Solution lets you generate A-Z price lists for your customers – a rate table – that can later be assigned to any number of customers, be it one or a hundred. This provides a single point of maintenance for many customers' rates, though you can also easily override them in cases of negotiated discounts. This can eliminate 98% of your manual rates administration work, leaving only individually-negotiated rates for further attention.

• Define any number of rate tables (economy, premium, etc.)

• Multi-tiered mark-up of vendor costs

• Mark-up by a percentage, a fixed amount, or both

• Exclude any vendor from the mark-up process

• Easily override any rate for any individual customer to accommodate negotiated discounts

When deciding which terminating rates to base your rate plan prices on, you can pick the least cost, the second least cost, or an average of two or least costs or you can pick a single vendor and use their costs.

You can include or exclude terminating rates based on the ability of a vendor to terminate calls to a particular dial code, and you can choose to mark-up the terminating rate by a percentage, by a fixed amount, or both.

For More Details Please Visit: Neon- Telecom Rate Management

NEON Complete TELECOM Management Platform - QoS Monitoring

Real-Time QoS (Quality of Service) Monitoring is the chief guard of traffic quality. It collects performance data off the network, and within minutes analyzes that data so you get a picture of voice service quality in near real-time.

A selection of industry-normal metrics are intended such as ACD (Average Call Duration) and ASR (Answer-Seize-Ratio or link per call attempt) for automated IP voice quality measures based on package loss and jitter.

In NEON These alerts can be Setup at Various Level :

• Vendor

• Customer

• Trunk

• Gateway

• Prefix

• Destination

• No of calls

As soon as metric drops Neon Soft will alert you which can be logged directly to your vendor as well.

NEON Telecom Origin Based Rating

Previously carriers used to charge for calls according to the destination of a call and based on the location where it is terminated. According to new charging mechanisms which have been implemented in a number of countries in Europe, the price of a call is determined by considering not only its destination, but also its origin.

Calls to the same destination may have two different prices depending on where call is originating from. For example, a call to a landline number in Belgium might cost $0.02 per minute if called from a Belgium number, but same call cost $0.125 per minute if called from a USA number. This concept is called Origin-Based rating. Origin is determined by the caller ID of the call.

Origin Based Rating concept has been introduced in order to not lose all profits were generally calls from outside Europe into Europe will be more expensive than calls within Europe.

In order to maintain compatibility with these changes, NEON has introduced origin-based rating and A number billing.

You can find a guide “Origin-Based Rating” in our Knowledge Base.

NEON Complete Telecom Management Platform with CRM

Manage your billing, sales, rates, accounts, reporting, monitoring, alerts, CDRs , while working on tasks, manage your teams, emails, opportunities, sales activities and workflows from one single interface

NEON CRM Features

Dashboard:

Measure individual or team performance, View Active Tasks, High-level pipeline overview for the entire team, Monthly and Weekly Revenue Stats, Pipeline Summary, Forecasting and recent Accounts.

Leads:

Generate, assign, qualify and convert leads to accounts captured through various sources including campaigns, exhibitions, referrals, phone calls etc.

Activity Timeline:

Timeline shows you every activity and touch point against the Account or Lead including emails, notes, tasks and support tickets.

Opportunities:

Simply drag and drop your opportunities from one stage to the next. Pipeline management organizes and streamlines your sales process.

Tasks:

Create and assign tasks to other users at any stage in the funnel. Follow up tasks. Tasks board, so you can simply drag and drop tasks from one stage to another.

Tags:

Categorize and label contacts, accounts, leads, opportunities on various parameters using Tags.

Email Templates:

Customized email templates. You can share templates with your entire team, or just keep your templates to yourself until they’ve been tried and tested.

NEON - Toll-Free Number Billing Solution

A toll-free telephone number or free phone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a land-line is free of charge.

Toll free numbers let callers to get to businesses and/or entity without being charged for the call. The accusation for using a Toll Free Number Billing is paid by the called party (the toll free subscriber) in its place of the calling party. Toll free service has conventionally offered possible clients and others with a "free" and suitable way to get in touch with businesses.

NEON provides a complete Billing and Wholesale VoIP Solution to its customers. Easy to implement, easy to use. Setup your rate tables in NEON Telecom Billing Solutions and start billing your customers right away.

For more Information Please Visit: Neon-Soft

NEON- VoIP Dispute Management

Reconcile vendor invoices and raise disputes automatically. A dispute is a record of a query about an amount of money on an account. Normally, a dispute will be recorded when a customer queries some aspect of their bill.

NEON Dispute Management VoIP system enables you to successfully manage the billing dispute process and place your business in organized manner by given that single information source for the administration of all billing-related disputes.

It opens and tracks billing disputes with vendors; attaches supporting documentation and enables you to follow the position of a dispute from recognition through to decision, with usual monitoring and reporting of the result. It frees you from relying on information provided only by your suppliers and enables disputes to be determined as fast as possible.

For More Product Details: VoIP Billing

NEON-Integrating with Third Party Communications Billing Systems

Are you looking to integrate NEON with your platform? We have launch new integrations for VoIP Billing in Telecom every week just let us know which platform you want us to connect and we can do it using the best way with NEON.

These are some NEON Integrations:

VOIP/PBX Switch:

MIRTA

Free PBX

PORTA ONE

VOS

SIPPY

VoIP Now

Asterisk

Payment Providers:

Auhtorized.net

Pay Pal

Stripe

Accounting:

Quick Book

Sage

Calendar:

Exchange

Email:

MANDRILL/Mail-Chimp

Email Tracking:

IMAP

Help Desk:

Fresh Desk

Storage:

Amazon Web Service S3

For more Product Details Click Here: Neon-Soft

NEON-Billing for MiRTA

MiRTA PBX is a simple to use interface allows us to handle one or more Asterisk PBX in a multi-tenant, load sharing and high accessibility configuration. All configurations are stored in a database to be easily integrated into existing CRM or billing software. All features usually embedded in a professional PBX can be found in Asterisk and in MiRTA PBX interface.

NEON-Complete Telecom Solution provides stable integration with MiRTA.

NEON Billing Features:

• Centralized Billing

• Centralized Monitoring

• Rate Management

• Pre-Paid or Post-Paid support

• Subscription plans (Recurring and One-Off Charges)

• Unlimited Rate Plans

• Service based billing

• Discount Plans

• Toll-Free billing

Origination no based billing

• Automatic Account Blocking

• Customer Portal for your clients

• Detailed reporting and Statistics

• Email Notifications about Expensive and Longest calls, Calls after business hours, Calls on blacklisted destinations etc

• Automated Low Balance and Payment Reminders

• Multi-Currency support

• Multi-Level Taxes Management

• White Labeling

NEON integrates with your switching platform? We’re launching new integrations every week just let us know which platform you want us to connect and we can do it using the best way with NEON.

NEON-Telecommunication Fraud Detection and Prevention

Telecommunication fraud is the use of Telecom Fraud Management product or services with the intent of illegitimately acquiring money from, or deteriorating to pay, a telecommunication company or its clients.

E.g. PBX/IP-PBX Fraud: The hacking of a PBX to initiate long distance and high case destination calling by fraudsters.

Telecommunication fraud is becoming a major problem these days because of the unprotected nature of the open architecture used by many modern VoIP systems.

How NEON Can Help you in this Case?

NEON can help you stop losses before they occur. NEON - Fraud Management is designed to automatically detect fraudulent activity and also prevents further losses by acting in real-time.

• You can setup various alerts which will be raised as soon as fraud will be detected.
• Be proactive, with real-time monitoring and alerting.

NEON-Vendor Rates Management

NEON is proud to propose you Vendor Rate Management  a flexible and suitable tool to manage your destinations and rates. Our tool helps you to automate and make simpler your work with rates in a very easy process. It will make your business well-organized and saves you cost and time.

• Upload any Vendor rates using our easy to use upload tool

• View LCR based on vendor rates

• Download vendor rate files formatted in your switch format

• Manage Current and Future rates

• Block/unblock destinations against Vendor Trunk

• Give higher or lower Preference to your vendors in LCR

• View all Vendor rate sheets upload/download history

• Produce your Customer Rate Tables from your Vendor Rates using our Rate Generator tool

Get to know more about Please Visit: Neon-VoIP Rates Management